Category: Inside Trotec

Dear reader,

my name is Mick Merrick and I am a specialist in supplying equipment to the UK Utilities Industries.

I am working with Trotec, to help them get a foothold into the UK market. I started this process last month and I am already making progress.

The Trotec Group is an internationally operating trade and service corporation. It has subsidiaries, regional and partner enterprises in over 15 countries of the world. Their business network spreads from Heinsberg, the headquarters near Dusseldorf in Germany, to several countries in Europe and as far as to Hong Kong. This is the latest branch of the Trotec Group, which was established in order to control market development and distribution activities in the Asian market. With its own seminars, research and development divisions and service points in Germany, Austria, France, the Netherlands, Belgium and China, the Trotec business is truly international.

Trotec had decided to expand its operations in the UK. I am leading that initiative and our first step has been to book space at the IWEX exhibition, part of Sustainability Live which takes place at the National Exhibition Centre in Birmingham between May 24th – 26th. We will be located on Stand A10 adjacent to the drilling and tapping competition.

Trotec will be launching a range of equipment at this prestigious trade show and I will be updating this BLOG on a regular basis.

For now, Auf Wiedersehen!

Yesterday was a very special day here at the Trotec Headquarters: The Trotec24 Online Shop turned 3! We took that as an opportunity to celebrate our shop – an ambitious project that was launched January 25, 2008.

When the decision to start selling our products online was made, there were many sceptics. People doubted that in our field of business, with the majority of our customers being business clients, online was really the way to go. And although the Trotec Group offers a broad range of highly specialized, individual product and service solutions which traditionally require a considerable amount of service and consulting, we have ventured that step.

Because we have always believed that we can add even more to the service you experience when purchasing our goods.

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And again another year is drawing to a close. Many people take that as an opportunity to draw balance: What did the past twelve months bring? Did we achieve the goals we set ourselves? Did we manage to stick to the resolutions we made last year around that time of year? What do we want to achieve in the year to come?

For me personally, 2010 has been an extraordinarily eventful and exciting year. I graduated from university, found a job which really exceeds all my hopes and expectations and which allows me to do everything I enjoy most, I get to learn a lot of  interesting things every day and I get to know all kinds of people. I really cannot complain this year – and can only hope that this run of good luck will also continue in 2011!

For our company, this last year has been equally packed with new developments and exciting events. We have continued to grow and expand, have found a lot of new colleagues to support the team and we have entered new markets. We moved into a new building, broke new ground in terms of the social media activities we engage in and we have managed to incorporate both the blog and the whole online presence of the Trotec Group under one roof. We have come very far, yet there is so much more to come…

Because whether it is in personal life or in the world of business, if you don’t go forward, you invariably go backwards. This is why we will continually strive to make our website even more informative and your shopping experience with us even more comfortable. To make your way of contact more direct and our communication with you more personal. These are our resolutions for the next year…and what are yours?

We wish you all the best for 2011! May the new year be filled with joy and happiness for you… and may all your New Year resolutions eventually become reality!

Christmas is a special time of the year. For Christians it is a time to celebrate their faith and remember their God. And for millions of “Submarine Christians”, men and women who feel drawn to God but prefer to wear their religion more loosely, it is once again time to resurface and join in the celebrations. Yet even those who do not aspire to be any kind of Christian and who perhaps believe in other forces, powers or values beyond those of the Church often find themselves caught up in the Christmas Spirit and festive cheer.

In fact there are some people who look forward to Christmas all year round. And for others it would appear to come as a complete surprise.

Whereas your average Christmas shopper is inclined to shop around sensibly whilst set on getting the most for his or her money when buying Christmas gifts for their friends, family and loved ones, last-minute shoppers can be best be compared to a legion of haunted souls pursuing a lost cause. For them  Christmas is not a joyous occasion, filled with warmth, tradition and goodwill. It is a nightmare which culminates with shopping staff asking them to proceed to the checkouts and the shops closing on Christmas Eve although they have still got far from all their presents.

Ahhh, you say to yourselves. So this is where we extol the virtues of our high-quality products and skillfully manoeuvre you, the reader, to our fine selection of powerful but affordable oil and electric heaters, sophisticated, state-of-the-art, easy-to-use dehumidifiers and a prime portfolio bulging with machines and measuring equipment designed both for professional and home use – but far from it. Because Christmas is not just about buying it is also about giving. And although some of the models in our renowned TTK S-series, for example, would undoubtedly make someone happy and achieve a great deal more than just putting a smile on someone’s face, we really should spare a thought for the true values of Christmas and stop to take stock and look back so as to be able to look forward.

Christmas can bring out the best in people. It reminds them that there are others who are more needy, who perhaps call for their care and attention. It can be a neighbour, a relative, a member of your extended family or your community who feels especially lonely or forlorn. By remembering them this Christmas you too can show true Christmas Spirit. Because there is more to Christmas than swamping the shops, hitting the high street and splashing out on the internet for that all too elusive ideal gift. Of course we all like getting presents. And buying and giving them can be fun too. But this isn’t really what Christmas is all about. Christmas is about sharing and helping and being together with the people you care about.

Oh, and don’t forget to share your Christmas dinner with the birds! Heavy snowfalls have made it even more difficult for birds to forage for food. Your kitchen scraps and Christmas meal leftovers can provide them with what they need to survive the cold winter days. Just make sure it’s not salty and not more than a day’s worth of food, otherwise you might end up attracting some ravenous little rodents and other visitors who you won’t want to see in your garden.

So whoever you are, wherever you are – we at the Trotec Group wish you all Frohe Weihnachten, Joyeux Noel, Feliz Navidad and a Very Merry Christmas. May your Christmas be a good one.

Merry Christmas Everybody!

Doing your shopping online has some undeniable advantages. You can do it anytime, anyplace, without even leaving the comfortable warmth of your home or diving into the jostling masses of Christmas shoppers in the city centres and shopping malls. Very comfortable. And not to forget: The variety of products on offer is incomparably bigger than in any physical store, and the WWW allows you to compare prices from all around the world. Easy.

But how do you know that you really get what you pay for? The anonymity of the internet favours trickeries of all kinds, and the cases in which an unsuspecting customer is fooled out of his money are becoming, regretfully, more frequent each day. But fortunately, there are some straightforward ways you can find out whether an online shop in trustworthy or not – even before you place an order.  

An easy, yet very effective step towards checking the integrity of the shop you are dealing with is to just type the address of the webshop into a search engine. If complaints of unsatisfied customers or fraud warnings appear among the first results, this should make you cautious, at the very least. Also, you should always know who exactly you are dealing with. The legal notice ought to give you all the information you need concerning the owner of the company, including the physical address, telephone number and place of jurisdiction. Any reputable company should state a real address, and not just some anonymous POB, and be on call during regular office hours.

The most reliable hint, however, is the judgement of an unbiased authority. Trusted Shops is the leading organization for the accreditation of online shops in Europe, and their “Seal of Confidence” is about the highest distinction any shop can get. Because there are more than a hundred individual criteria you have to fulfil before your shop is even considered for such a seal. Because the experts from Trusted Shops verify on a regular basis that the high quality standards the consumer expects are constantly maintained. Because they do not only give their seal of approval, they also offer an extensive  buyer protection and customer service.

This makes sure that you – the customer – are always on the safe side when dealing with a certified shop. Like ours: Trotec24 proudly presents its new and hard-earned Seal of Confidence, which from now on shows our new customers what our regular customers already know: We live up to our promises. And that’s a promise.

Why don’t you come and see for yourself? Visit the Trotec24 online shop